The South African Social Security Agency (SASSA) introduced the R350 Social Relief of Distress (SRD) grant to support those financially affected by the COVID-19 pandemic. If you’ve applied for this relief and are waiting for approval, check your SASSA R350 status can keep you updated on your application’s progress.

In this guide, we’ll walk you through the simple process of checking your SASSA R350 status, answer common questions, and offer tips to avoid common mistakes. Read on to stay informed about your SASSA application.

How to Check SASSA R350 Status

Once you've applied for the SASSA R350 SRD grant, there are several methods to check your application status. Follow these steps to stay updated:

1. Visit the SASSA SRD Website

The official website is the most reliable source for checking your SASSA R350 status.

• Step 1: Open your internet browser and go to the official SASSA SRD website: srd.sassa.gov.za.
• Step 2: Scroll down to the section titled "Application Status".
• Step 3: Enter your ID number and cellphone number you used to apply for the grant.
• Step 4: Click on "Submit".

The page will show the current status of your application, including whether it’s pending, approved, or declined.

2. Check Status via WhatsApp

If you prefer using WhatsApp, you can check your SASSA R350 status through a simple chat.

• Step 1: Save the SASSA WhatsApp number: 082 046 8553.
• Step 2: Send the word “Status” to this number.
• Step 3: You’ll be prompted to provide your ID number and phone number used during the application.

You will receive a response detailing your application status.

3. Call the SASSA Helpline

For direct support, you can call SASSA’s toll-free number to check your status.

• Step 1: Dial the toll-free number: 0800 60 10 11.
• Step 2: Follow the prompts to speak with a representative who will check your R350 application status.

Make sure you have your ID and phone number on hand for quick access.

4. Use the SASSA USSD Code

For those without internet access, the USSD service is a simple way to check your status using your mobile phone.

• Step 1: Dial 1347737# on your mobile phone.
• Step 2: Follow the prompts by entering your ID number and phone number.

Your status will be displayed on your phone screen.

Common SASSA R350 Statuses and Their Meanings

Once you check your SASSA R350 status, you might see various results. Here’s a breakdown of what they mean:

• Pending: Your application is still being processed. SASSA is reviewing your information, and no decision has been made yet.
• Approved: Congratulations! Your application has been approved, and the payment date will be provided soon.
• Declined: Unfortunately, your application was not successful. SASSA will provide a reason, such as “Alternative Income Source Identified” or “ID Verification Failed”.

If your application is declined, you have the option to appeal.

How to Appeal a Declined SASSA R350 Application

If your SASSA R350 application was rejected, you can appeal the decision by following these steps:

1. Visit the SASSA SRD Appeal Website: Head to srd.dsd.gov.za to lodge your appeal.
2. Provide Required Details: You’ll need to enter your ID number and phone number.
3. Submit Your Appeal: After entering the necessary information, click on “Submit” to start the appeal process.

Ensure your information is accurate and up-to-date to avoid delays in the process.

Frequently Asked Questions (FAQs)

1. How long does it take for the SASSA R350 status to be updated?

Status updates can take a few days to a few weeks, depending on the application backlog. If your status remains “Pending” for an extended period, continue checking regularly.

2. Can I check my SASSA R350 status without internet?

Yes, you can use the USSD code (1347737#) on your mobile phone or call the SASSA toll-free number for updates.

3. What should I do if my application was declined?

If your application was declined, carefully review the reason provided. If you believe it was unjust, you can file an appeal through the SASSA appeal website.

4. Can I update my personal information after submitting my application?

Yes, you can update your details on the SASSA SRD website under the “Update Your Application” section. Keep your contact information up-to-date to avoid any delays.

Final Thoughts

Checking your SASSA R350 status is a simple process, whether you use the online portal, WhatsApp, phone helpline, or USSD. Staying informed about your application status helps you prepare for next steps, whether it’s waiting for approval or appealing a decision.

If you’re still uncertain about your application, don’t hesitate to reach out to SASSA for assistance. Keep your details updated and check your status regularly to stay on top of the process.

By following these steps, you’ll have a smoother experience with the SASSA R350 application and payment process.